Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
424 18th Ave, Hanover Ontario
Monday-Friday: 7:00 am - 6:00 pm evenings by appointment
Saturdays: 9:30 am -1:30 pm by appointment
MISSED APPOINTMENTS AND CANCELLATION POLICY:
We value your business and ask that you value our time. We require 24-72* hours notice any cancellation or change. ** $25+HST per hour booked.
Same day cancellation will be charged in Full Reduction to appointment booked, will be charged AS BOOKED.
This fee will automatically be redeemed off any gift cert/pre-paid.
Thanks for respecting out time.
*24 business hours, 72 business hours for pkg/group.
Please Text us ASAP to avoid this charge at 226-668-0625
Thank you for understanding that if you can't keep your appointment, someone else may be on a wait-list for your time and we try very hard to accommodate everyone at Urban Spa.