Booking Policies & Procedures
WE ARE A CASH ONLY SPA
Booking Procedure: The best way to book an appointment with us is via text message to 226-668-0625. Please include the following information in your message:
-What service you would like to book
-If you have a Gift Certificate please send us a picture to ensure that all your extras are booked correctly.
Deposits: We do require deposit for some of our bookings.
-New set of lashes
-Side by Side appointments
-Groups of more than 2 people and some premium holiday hours
-Services 2+ hours of time
EMAIL MONEY TRANSFER ACCEPTED FOR DEPSOITS ONLY...otherwise we are CASH ONLY
Cancelation: We do follow a 24-72 business hour cancelation policy. Missed or cancelled appointments without proper notice will result in full fee and/redemption of deposit/GC. However the more notice you could give us would be greatly appreciated.
*24 business hours for single service booking
*48 business hours for single side by side bookings, after 4pm and weekends
*72 business hours for spa packages, groups, holiday bookings
Gratuity: A 12 % gratuity will be added to group bookings of 2 or more guests for spa packages/multiple services/body treatments over 1 hour, and single services for more than 2+ guests or 2+ hours.
All sales are final.
Gift Certificates never have an expiry date unless purchased under a promo or donation Promotional Gift Certificates or Services are as per the guidelines for that special or event and can not be altered
Gift Certificates must be present at time of use. Without Gift Certificate, service can not be redeemed.
All Pre-paid IPL must be used for only IPL services